Hire Desk Administrator (Plant Hire)

Hire Desk Administrator

Location: Caerwys, Holywell
Job Type: Full-time, Permanent

Company Overview

Thomas Plant Hire Ltd is a well-established, family-run business that has grown to become a leading plant hire company operating nationwide. Due to ongoing growth, we are looking to recruit a committed and motivated Hire Desk Administrator to join our Head Office team in Caerwys.

This is a key position supporting our busy Hire Desk. The successful candidate will handle customer enquiries, process hire orders, and assist with administrative tasks across departments. This is a fantastic opportunity for someone who thrives in a fast-paced environment and is looking to grow within a dynamic business.

Key Responsibilities

• Handle incoming calls and emails professionally and efficiently
• Process hire orders and provide quotes using our pricing system
• Deliver excellent customer service at every stage of the hire process
• Support internal departments with administrative duties
• Maintain accurate records and follow internal procedures
• Work collaboratively as part of a close-knit, supportive team

Candidate Requirements

• Strong communication and interpersonal skills
• Organised, reliable, and able to prioritise tasks effectively
• Confident using IT systems and email platforms
• Able to remain calm and professional under pressure
• Customer-focused with a proactive, problem-solving attitude
• Previous experience in administration, plant hire, or sales is desirable (but not essential – full training will be provided)

How to Apply

If you’re looking for a new challenge in a fast-paced environment where you can grow and make an impact, apply today. We look forward to receiving your application.