Hire Desk Controller (Machine Control)

Job Description

On Grade Machine Control Ltd are looking for a highly organised and motivated Hire Desk Controller to join our growing team, working from our Wem depot. This is a key role in our day-to-day operations, supporting equipment hire, and coordination between customers.

Start date: August 2025
Interviews held in July

Key Responsibilities:

• Manage incoming hire enquiries via phone and email.
• Process hire orders accurately and efficiently.
• Liaise with the transport team to arrange timely deliveries and collections.
• Build and maintain strong relationships with customers.
• Manage the administration of on-hire and off-hire contracts for GPS equipment
• Accurately attach all outgoing equipment to contracts for tracking and accountability

The Ideal Candidate Will Have:

• Experience in a similar hire desk, plant hire, or equipment rental role
• GPS or machine control experience is an advantage (but not essential)
• Excellent administrative, organisational, and communication skills
• Strong attention to detail and the ability to manage multiple tasks at once
• A proactive approach to problem-solving and working under pressure

What We Offer:

• Competitive salary based on experience
• Full-time permanent position with opportunities for development
• Supportive team environment within a growing business
• On-site role at our Wem depot

How to Apply:

Please submit your CV with a short cover note if you wish, explaining why you’d be a great fit for the role. We look forward to hearing from you!